Within the our solutions we offer pre and post sales consulting services.
Our technical staff are constantly updated and trained about distributed software products and they are able to support and manage all the problems found by the clients.
Our pre-sales services also include the presentation of focused demo according to customer needs.
A dedicated technical support is available for after-sales service. Customers can contact it by phone, email or web and receive assistance in a timely manner. C.H. Ostfeld specialists offer remote assistance or at the customer site.
“Tailored” support and maintenance agreements are provided.
The staff dedicated to technical support are certified by BMC Software, VMware AirWatch and Wandera. They also passed the ITIL V3 certification.