Ericom

Ericom

Ericom Software is a leading global provider of Access, Virtualization and RDP Acceleration solutions. Since 1993, Ericom enables organizations across all industries to provide secure, centrally managed access to applications, desktops and data running on Microsoft RDS / Terminal Services, VDI, Cloud platforms, and other systems, from a broad range of end user computers and mobile devices.

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Terminal emulation – client based

PowerTerm® Lite

Powerful and Secure Terminal Emulation for Unix

PowerTerm Lite, Ericom Software’s terminal emulation products for Unix, maximize the capabilities of legacy systems with a minimal amount of installation time and software space. Because PowerTerm Lite has a small footprint, it is easily installable on any PC, making it a simple and fast solution for running legacy applications. PowerTerm Lite’s rich feature set and fast key response has made it the product of choice for thousands of corporations throughout the world.

With a Terminal Server License, PowerTerm Lite can be used by multiple users simultaneously.

PowerTerm® Plus

Powerful and Secure Terminal Emulation for Unix

PowerTerm Plus, Ericom Software’s terminal emulation product for Unix, maximizes the capabilities of legacy systems with a minimal amount of installation time and software space. Because PowerTerm Plus has a small footprint, it is easily installable on any PC, making it a simple and fast solution for running legacy applications. PowerTerm Plus’s rich feature set and fast key response has made it the product of choice for thousands of corporations throughout the world.
PowerTerm Plus includes SSH, FTP Client and SFTP client

With a Terminal Server License, PowerTerm Plus can be used by multiple users simultaneously.

 

PowerTerm Interconnect

Client Based Terminal Emulator Software for Windows, Mac, Linux
The PowerTerm InterConnect Series is comprised of several robust terminal emulation applications supporting the host access needs of large and small organizations. It allows enterprises to standardize on a single host access solution.

PowerTerm InterConnect products provides fast and reliable access to data residing on the broadest range of hosts, such as: IBM Mainframe zSeries, IBM AS/400 iSeries, UNIX, OpenVMS, Tandem, HP.

Each of the PowerTerm InterConnect products enables terminal emulation via various communication modes including: IBM 3270, IBM 3151, IBM 5250, AT386, Wyse 370, Data General, Tandem 6530, HZ 1500, IBM 525, ANSI, Linux Console, Wyse 50+/50/60, HP 700/92, Siemens, VT 52 – 525, SCO, AIXterm, Televideo, HP 700/96, ADDS VP A2.

PowerTerm InterConnect is available in the following editions:
PowerTerm Interconnect Windows Edition, PowerTerm Interconnect Mac OS X Edition e PowerTerm Interconnect  Linux Edition.

PowerTerm® Pro/Enterprise

Secure 3270 and 5250 Terminal Emulators for Windows – with VBA
The PowerTerm Pro Series is Ericom Software’s premier 3270 and 5250 terminal emulation solution for Windows that simplifies and extends legacy access functionality. Supporting a diverse range of hosts and emulation types, PowerTerm Pro enables corporations to standardize on a single host access solution. Featuring a customizable GUI, SSL, SSH and secure file transfer (SFTP), PowerTerm Pro and PowerTerm Pro/Enterprise offers a number of options, so corporations can choose the PowerTerm Pro product that meets their host, security, server and productivity needs.
PowerTerm Pro Enterprise offers the full functionality of PowerTerm Pro while incorporating Microsoft Visual Basic® for Applications (VBA) and the leading security protocols such as SSL and SSH.

 

Terminal emulation – Web-based

PowerTerm WebConnect HostView

Web–to–Host Access: Secure & Centrally Managed

In today’s economy, one of the best ways for an organization to emerge as productive and agile is to optimize their IT resources. Ericom helps organization achieve this with PowerTerm WebConnect HostView browser-based (web to host) emulation. Leverage the benefits of PC-client access software and server-based computing to take legacy assets to a new level. Supporting over 35 terminal emulation types (including IBM 3270 IBM 5250, VT, HP and Tandem), Ericom’s web-to-host terminal emulation software connects to applications running on a wide range of legacy hosts, including IBM Mainframe (zSeries), IBM Midrange (iSeries), OpenVMS, HP3000, Unix, Linux, Tandem and others.

 

HTML5 Browser based

Ericom AccessNow™ HTML5 RDP Client

HTML5 In Browser RDP Access – Easy to use and simple setup!
AccessNow is an HTML5 remote desktop gateway that works from any device with an HTML5 compatible browser, including from Chromebooks and locked down devices
Ericom AccessNow is the market’s first high performance HTML5 RDP Client, providing browser access to Windows applications and desktops (virtual & physical), running on Windows Terminal Services / RDS / VDI platforms, including Microsoft Hyper-V and other hypervisors. Now supports Windows 10 and Windows Server 2012 R2
Zero Client Software! No need to install: Flash, Silverlight, ActiveX or any other underlying technology on the end-user device
Access and control your desktop from anywhere! Use any HTML5 enabled Device, Smartphone / Tablet (e.g., iPad, iPhone, Android device), locked-down work station, or computer running Windows, Mac OS X, Linux or Chrome OS.

Ericom AccessNow ™ for VMware View ™

Pure HTML5 Access to View Virtual Desktops — from any HTML5–enabled –browser or client device
Enable users to quickly and easily connect to VMware Horizon View (VMware VDI) desktops directly from any HTML5 compatible browser on any platform. This includes from Windows, Mac, Linux, iPad / iPhone, Google Chromebook, Android, RIM BlackBerry / Playbook, Amazon Kindle Fire HD — even locked-down Workstations — without having to download, install or configure any software on the end-point device. Now supports Windows 8 and Windows Server 2008.

 

Centrally managed Access with terminal emulation

PowerTerm WebConnect Enterprise

PowerTerm WebConnect Enterprise (Windows Edition) provides secure, centrally managed enterprise-wide access to applications and desktops, running on Windows Terminal Servers, Virtual Desktops, Blade PCs and legacy host systems, from Windows, Mac and Linux PCs, thin clients, tablets, smartphones, as well as any end-point device supporting an HTML5 browsere

 

RDP Acceleration

Blaze

Frustrated by Slow RDP sessions or PDF scrolling? Get up to 10x faster graphics, animations & response times!

Ericom Blaze RDP compression and acceleration software delivers a great local PC-like experience across WAN / LAN, while reducing bandwidth consumption and optimizing RDP network traffic. Use it to speed up slow remote desktop connections, PDF displays, and audio / video performance on terminal services (RDS).

 

Centrally managed Access

PowerTerm WebConnect Deskview

As an enhanced connection broker, PowerTerm WebConnect DeskView enables organizations to deploy and centrally manage Windows virtual desktops hosted on the latest virtualization platforms, including hypervisors from VMware, Microsoft, Oracle, Xen, etc., as well as on PCoIP Blade PCs and PCoIP Workstations.

Ericom Connect

Hyper–Scalability and Management Simplicity
Ericom Connect is a powerful remote application and desktop access solution. Built on innovative technology and two decades of Ericom’s proven expertise in the access market, Ericom Connect offers organizations unparalleled scalability, superior user experience and exceptional ease of use. With great cost performance, Connect integrates into existing IT environments, reducing the need for costly infrastructure upgrades.
Take advantage of Connect’s ease of implementation, powerful reporting and scalability to overcome day-to-day business challenges and accelerate your growth. Supporting the widest range of user devices, Connect ensures employees can easily access the resources and services they need to be productive, wherever they are and whichever device they’re working on
Connect leverages both Amazon and Microsoft cloud SQL as a service, enabling smoother and faster deployments of cloud-based services such as DaaS

Connect is available in the following edition: Ericom Connect Enterprise and Ericom Connect Professional.

Secure Browsing

Ericom Shield

Ericom Shield – the safest way to let users browse the web.

Web browsing in as integral part of standard business operations. Yet, risk user browsing generates the majority of security breaches.
Ericom Shield is Ericom’s next generation browser isolation solution. Leveraging Ericom’s proven virtualization and browsing technologies, Ericom Shield creates an isolated “safezone” that protects corporate networks and end-user devices from web-borne attacks. All active content is routed to a virtual remote browser and is safely isolated from the local network reducing the attack surface to prevent malware breaches.

Each browsing session powers up a dedicated virtual browser that executes web browsing in an isolated and disposable container. Web content is viewed as a visual representation streamed to the end user without executing any code on the endpoint. While browsing, file downloads are sanitized in the background without impacting user experience or file functionality. At the end of each session, the remote container is discharged.

Any operating system, browser and device are supported.

PentaWare

PentaWare

PENTAWARE

 

PentaWare Inc. is a software distribution company dedicated to providing quality and user friendly products.  PentaZip demonstrates that dedication by being the first compression program to pass the Veritest  “Designed for Windows 98/NT” test, the first and only product to pass the Certified for Windows 2000 Professional test and the Designed for Windows XP test.  In 1999 it received the coveted SMAU99 Industrial Design Award.

PentaWare’s staff strives to bring its customers the finest software products on the market today.

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PentaZip

PentaZip is our latest release of our award winning File Compression program.
It offers a unique range of features to help you store, manage, view, protect and share your files, including CD/DVD burning, File Management on Cloud Folders and FTP.

PentaZip–PRO

PentaZip-PRO is the advanced version of our successful Compression program PentaZip to which we added powerful PDF Creation and PDF Editing!

It offers a unique range of features to help you store, manage, view, protect and share your files, including CD/DVD burning, File Management on Cloud Folders and FTP

The PDF feature is called PentaPDF-PRO.
Create new PDF or PDF/A files, digitally sign and encrypt or redact PDF’s, render PDF files uneditable. PDF/A conversion, page numbering, insertion and removal of images are just some of the PDF features available in PentaZip-PRO.

PentaSuite-PRO

Over 20 utilities to make all of your IT tasks easier!

PentaSuite-PRO is our flagship File Management Program that through a user friendly Windows GUI Interface includes over 20 utilities to make all of your IT tasks easier. PentaSuite-PRO contains ALL the powerful PentaZip-PRO features for Compression, File Viewing, PDF Creation and PDF Editing and in addition offers a variety of PentaSuite-PRO exclusive tools for Security, File Managing, File Sharing and Image Managing, such as for instance PGP Encryption, Self Decrypting Archives, DVD Compilation, Batch Format Conversion as well as Photo Album Creation, handling of EXIF Information, enhanced Image Editing features and more!

PentaCLI-PRO

Add-On for PentaZIP-PRO and for PentaSuite-PRO.

We designed it for professional IT users but even users that have no prior DOS programming experience can use it thanks to the powerful Command Line Wizard which is an integral part of PentaCLI-PRO. PentaCLI-PRO is one of the very few Desktop software products that creates PGP Encrypted files as well as PDF files from the Command Line

PentaWare Server Versions

Products able to make the most of the great computing power and processing

Many of our corporate and business users have requested dedicated “Server” versions of our products to take advantage of the greater processing power that certain servers have to offer. Designed with speed in mind, our Server versions are all based on multi-threading technology.

Server Editions are available for:

 

 

4me

4me

4me is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach.  4me, Inc. is based in Palo Alto, California.

4me is an enterprise-class IT service management application built specifically for multinational organizations

4me is a premium IT service management application service. It is the only ITSM solution that tracks both end-to-end SLAs and the SLAs with external service providers.
4me also offers the most intuitive user interface of any enterprise-class ITSM application and delivers the fastest response times for organizations that operate globally.

Supported processes:

  • Service Portfolio & Catalogue Management
  • Service Level Management
  • Service Asset & Configuration Management
  • Request & Incident Management
  • Problem Management
  • Change Management
  • Release & Deployment Management

Our mission

We provide organizations with an IT service management service that:

  • is fast and easy to use so that it improves the productivity of the support specialists
  • provides IT managers the information they need to constantly optimize the allocation of resources
  • improves the success of outsourcing relations by independently tracking outsourcer performance and allowing seamless collaboration between outsourcers and their customers

Our beliefs

By delivering on our mission, we allow IT service providers to focus more on the needs of their customers. This makes businesses more productive, which is ultimately what raises the standard of living for mankind.

Our core values

  • First-class IT service management capabilities should be affordable for all organizations with mature requirements, regardless of their size.
  • We love our customers and love making your job easier. Part of that means making sure you are always free, both financially and technically, to take your business and your data elsewhere.
BMC Software

BMC Software

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. The Digital Enterprise Management set of IT solutions is designed to make digital business fast, seamless, and optimized. From mainframe to mobile to cloud and beyond, we pair high-speed digital innovation with robust IT industrialization—allowing customers to provide intuitive user experiences with optimized performance, cost, compliance, and productivity. BMC solutions serve more than 10,000 customers worldwide including 82 percent of the Fortune 500.

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Track-It!

The most widely used Help Desk software in the world

Help Desk Automation
Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.
Knowledge Base
Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.
Improved Efficiency
Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

Out of the box, Track-It! IT Help Desk Software includes everything you need to improve your Help Desk and Asset Management operations today.

  • IT Help Desk / Facilities Management / HR Management
  • Asset Management
  • Change Management
  • Self-Service Portal
  • Software License Management
  • Mobile Help Desk
  • Knowledge Management
  • Scheduled & E-mailed Reports
  • Dashboards and Analytics
  • Purchasing
  • Training
  • Library

Footprints Service Core

IT service management for mid-size organizations

BMC FootPrints 12 is easy to own, use and extend. Create personalized working experiences for your employees and IT that increase their productivity. Administrators can quickly configure end-to-end business services for IT and beyond. BMC FootPrints integrates easily with other systems such as BMC Client Management, Active Directory, any SQL Database, and more. With configurable capabilities that streamline the automation of service delivery, FootPrints improves employee satisfaction and IT’s reputation with your business users. With little to no technical skill you can:

  • Improve efficiencies by simplifying and automating routine tasks.
  • Reduce total cost of ownership by enabling users to resolve common issues on their own.
  • Improve satisfaction with an easy-to-use interface and mobile capabilities.
  • Maintain compliance as you document, record, and centralize IT tasks.
  • Create business value and reduce risk with better visibility into the IT environment.

FootPrints Service Core improves user satisfaction and increases productivity to help your IT department deliver more value to your business.

IT service and asset management in one integrated solution
FootPrints Service Core improves user satisfaction and increases productivity to help your IT department deliver more value to your business.
Incident and problem management
Easily initiate, route, track, and manage incidents—no programming required.
Knowledge management
Create a searchable inventory of common issues and their resolutions.
Executive dashboards and business analytics
Increase uptime and compliance by instantly monitoring key metrics, including adherence to service level agreements (SLAs).
Visualization and reporting
Easily and quickly automate processes, solve issues, and communicate with the business by using tools like the drag-and-drop visual workflow builder, impact analysis, and real-time report building.
Mobile access
Conveniently access a full range of functions from any device.
Strong user community
Enjoy a strong, collaborative user community who can provide expertise online and face-to-face.

BMC Client Management

It automates management of your IT assets to help control costs

BMC Client Management automates management of your IT assets to help control costs, maintain compliance, and reduce financial risks.

Seamlessly automate processes and effectively manage clients with BMC Client Management 12.1, a comprehensive set of capabilities that enable you to discover, configure, manage, and secure all of your IT end points.

  • Pass software audits with ease
  • Reduce data vulnerabilities and financial risk through automated software patching
  • Know what you have – confidently discover all your clients and edge devices
  • Intelligently manage your software entitlements – don’t over deploy and don’t over spend
  • Enjoy turnkey integration with multiple BMC service desk solutions

Manage IT clients from receipt to retirement
Easily automate processes and effectively manage the full range of IT assets while also delivering—and communicating—overall business value.
Discovery and inventory
Automate inventory tracking to help guide investment decisions, reduce manual processes, and maintain compliance.
OS and application deployment, patch management
Easily deploy, migrate, and patch software to ensure that all systems are secure and up-to-date.
Policy compliance
Reduce the hassle associated with monitoring IT assets and defining policies, and provide auditors with records of compliance levels from a centralized console. Client Management is a Security Content Automation Protocol (SCAP) v1.2 validated product.
Software license management
Reduce costly audit failures by understanding software license usage and the associated financial liabilities.
Remote management
Identify and resolve PC issues without leaving your desk.
Power management
Reduce PC energy consumption and track ROI and TCO.
Device management
Define and enforce usage policies, including what content is available for upload and download, and keep track of events and activity across all assets.

BMC Discovery

Solution that automates asset discovery and application dependency mapping

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

Accurately map applications in minutes:
•    Reduce service outages with predictable change and configuration management
•    Start mapping from any piece of information—software, hardware, network, storage
•    Improve security operations with inventory documentation to meet compliance requirements
•    Plan for cloud and confidently retire or consolidate assets by understanding dependencies and business impact

RemedyForce

Modern IT Service Management built on Salesforce App Cloud

BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed digital service management

that empowers users and accelerates the business, with minimal capital investment.
Built with speed and flexibility in mind

  • Comprehensive functionality: Incident, problem, change, service level management, self-service, discovery and asset management
  • Social, mobile, modern access: With the Salesforce 1 platform, solve incidents, submit approvals, and crowdsource information via Chatter or chat
  • Intuitive dashboards and reporting: Resolve 90% of IT issues on the first call; show key business metrics in real time
  • Configuration not customization: Deploy new technologies and services without coding or scripting, using existing Salesforce staff
  • No software or hardware to install or manage: Seamless upgrades twice a year with simple, value-based pricing